Subscription Service Disruption

Incident Report for Sentior

Update

We have successfully restored the functionality for generating proposal documents (nominations).

The issue affecting the display of professionals in the platform is still ongoing, and some users may not yet see their professional lists. Our team continues to work on resolving this remaining issue as quickly as possible.

We apologize for the inconvenience and appreciate your patience while we complete the recovery.

Status: Partial service restored
Resolved: Proposal document generation
Ongoing issue: Professional lists not displaying correctly

Next update: Within 120 minutes or as soon as new information becomes available
Posted Jun 05, 2026 - 13:36 CEST

Investigating

We are currently experiencing an issue affecting subscription processing. As a result, some users may not be able to view their professionals, and the generation of proposal documents is currently unavailable.

Our team has identified the issue and is working with high priority to restore normal service as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.

Next update: Within 120 minutes or as soon as new information becomes available.
Posted Jun 05, 2026 - 09:31 CEST
This incident affects: app.